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Description of the Course:
Studying consumer behavior lies at the crossroads of the marketing,
psychology, economics and anthropology disciplines. Consumer behavior
attempts to understand the consumption activities of individuals
as opposed to markets. This course provides knowledge and skills
necessary to perform useful consumer analyses in developing effective
marketing strategies.
Course Objectives, Expectations:
After you have completed this course, you should be able to understand:
1. The impact of purchase involvement on consumer decision making.
2. The various of kinds of decision models used by consumers
3. How to develop marketing strategies on consumer information
search patterns.
4. How research and consumer behavior is used in market analysis.
5. How is culture influential in terms of consumer behavior?
6. What is the role of demographics in influencing consumer behavior?
7. How to use learning and memory theories to develop product
positioning strategies.
8. Understand the nature of personality, motivation and emotion
and the role they play in the consumption process.
9. How attitudes are used to segment markets.
Course Outline:
Topic1: A perspective on consumer behavior
Topic2: Behavior and marketing strategy
Topic3: Consumer analysis and marketing strategy
The Business College has a mission and objectives aimed
at improving a variety of skills among our undergraduate students.
These skills plus a few others include:
• Communication skills. In terms of written reports, a good
report (1) covers the material of interest adequately, (2) differentiates
between opinion, facts, empirical evidence, etc., (3) is accurate,
and (4) is clear
• Project management skills, meaning your ability to develop,
organize, and conduct your own project from start to end.
• Team work skills, reflected by team work and how you perform
as a member of the team.
• Technology skills, e.g., working with data files, software
programs, etc.
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